Legal
Privacy Policy
1. Introduction
Welcome to WanderSwipe.
WanderSwipe ("WanderSwipe", "we", "our", or "us") is a travel discovery, social networking, and trip participation platform that enables users to discover destinations, connect with fellow travelers, participate in trips organized by independent organizers, share travel-related content, and engage with travel communities.
This Privacy Policy explains how WanderSwipe collects, uses, stores, shares, and protects information relating to individuals who access or use our website, mobile applications, products, and services (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, disclosure, and processing of your information as described herein.
If you do not agree with this Privacy Policy, you should discontinue use of the Platform immediately.
2. Who We Are
WanderSwipe is a travel discovery, social networking, and trip participation platform. It also processes payments for paid trip bookings and for optional subscriptions, as described in Section 12.
WanderSwipe is currently operated from Noida, Uttar Pradesh, India.
Until a formal legal entity is incorporated, references to "WanderSwipe" refer to the owners, operators, affiliates, contractors, and authorized representatives responsible for operating the Platform.
3. Scope of This Privacy Policy
This Privacy Policy applies to:
- WanderSwipe mobile applications
- WanderSwipe websites
- Related services
- Customer support interactions
- Communications with users
- Content submitted through the Platform
This Privacy Policy does not apply to third-party websites, services, applications, or platforms that may be linked from WanderSwipe. Users should review the privacy policies of third parties before providing information to them.
4. Eligibility
WanderSwipe is intended solely for individuals who are at least eighteen (18) years of age.
By creating an account or using the Platform, you represent and warrant that:
- You are at least 18 years old;
- You possess the legal capacity to enter into binding agreements;
- All information provided by you is accurate and truthful.
We do not knowingly collect information from children. If we become aware that a user is under 18 years of age, we may suspend or permanently terminate the account, delete associated information, and restrict access to the Platform.
Parents or guardians who believe a minor has provided information to WanderSwipe may contact: privacy@wanderswipe.site
5. Information We Collect
We may collect information directly from you, automatically through your use of the Platform, and from third parties that help us provide our services.
5.1 Account Information
When creating an account, we may collect: full name, username, email address, phone number, date of birth, gender, current city, home city, profile photograph, profile preferences, travel interests, and bio/about me information.
5.2 Authentication Information
Depending on how you register, we may collect information associated with email and password registration, Google Sign-In, or Apple Sign-In. Where applicable, authentication providers may share limited account information necessary to facilitate login and account creation.
5.3 User Profile Information
Users may voluntarily provide profile photos, interests and hobbies, travel preferences, trip history, public profile information, personal descriptions, and preferences relating to travel experiences. Information you choose to make public may be visible to other users.
5.4 User Generated Content
We may collect content submitted through the Platform, including trip posts, destination reviews, comments, reactions and likes, private messages, voice notes, videos, images, documents, files, travel itineraries, event-related content, and reports submitted to WanderSwipe. Such content may be stored, processed, reviewed, moderated, and displayed in accordance with this Privacy Policy and our Terms of Service.
5.5 Organizer Verification Information
Individuals seeking approval as organizers may be required to provide additional information, including email verification, phone verification, PAN information, GST information, business information, government-issued identification, licenses or permits, social verification information, and additional supporting documents. Verification requirements may change over time at WanderSwipe's discretion.
5.6 Location Information
With your permission, WanderSwipe may collect location information from your device, including precise location, approximate location, GPS coordinates, and device-derived location information. Location information is used for destination recommendations, trip discovery, personalized travel suggestions, safety and fraud prevention, and improving user experience.
- WanderSwipe uses location for recommendations and discovery.
- WanderSwipe does not display precise GPS coordinates to other users.
- WanderSwipe does not use location for nearby-user matching.
- WanderSwipe does not publicly expose user locations.
5.7 Device and Technical Information
When you use the Platform, we may automatically collect: IP address, device identifiers, browser type, device type, operating system, app version, language settings, time zone, network information, crash reports, diagnostic information, and usage statistics.
5.8 Analytics Information
We may collect information regarding how users interact with the Platform, including pages viewed, features used, session duration, click patterns, navigation behavior, and engagement metrics. This information helps us improve our products and services.
5.9 Payout and Financial Account Information
Organizers who enable paid bookings are required to provide payout details so that funds collected from travelers can be settled to them: PAN, business type, beneficiary name as held by the bank, bank account number, and IFSC code. These details are submitted to our payment provider to create and verify the organizer's payout account, and are retained by WanderSwipe for as long as the organizer account is active. Following account deletion, payout-related financial records may be retained for a longer period where required by applicable tax and financial-recordkeeping law (see Section 13). Where these details are shown back to an organizer within the Platform, the bank account number is masked and the PAN is not displayed.
6. How We Use Information
WanderSwipe uses the information we collect for legitimate business, operational, legal, security, and user experience purposes.
6.1 Provide the Platform
We use your information to create and manage user accounts, authenticate users, enable login functionality, provide access to Platform features, display user profiles, facilitate communication between users, facilitate interactions between users and organizers, and manage trip participation.
6.2 Personalize User Experience
We may use information to recommend destinations, trips, and travel content, improve content relevance, and personalize user experiences. Recommendations may be based on user preferences, travel interests, user activity, content interactions, location preferences, and historical engagement.
6.3 Facilitate Organizer Verification
Information may be used to verify organizer identities, review organizer applications, evaluate organizer eligibility, detect fraudulent organizers, monitor compliance requirements, and investigate organizer misconduct.
6.4 Provide Customer Support
We may use information to respond to inquiries, resolve disputes, investigate complaints, provide technical support, and improve customer service quality.
6.5 Improve and Develop Services
We may analyze information to understand user behavior, improve functionality, fix bugs, improve performance, develop new features, and test product improvements. This analysis may be performed using aggregated, anonymized, or pseudonymized information where appropriate.
6.6 Protect Users and the Platform
Information may be used to detect spam, fake accounts, and fraudulent activity, prevent abuse, enforce Platform policies, investigate suspicious behavior, protect users and organizers, and maintain Platform integrity.
6.7 Legal Compliance
We may use information to comply with applicable laws, respond to lawful requests, meet regulatory obligations, resolve legal disputes, protect legal rights, and enforce agreements.
7. Artificial Intelligence and Automated Processing
WanderSwipe may use artificial intelligence, machine learning technologies, and automated systems to improve the Platform and enhance user safety.
7.1 Recommendation Systems
Automated systems may be used to recommend destinations, trips, and travel content, improve discovery experiences, and personalize feeds and suggestions based on interests, user interactions, content engagement, travel preferences, and Platform activity.
7.2 Content Moderation
WanderSwipe may use automated tools to detect spam, abusive content, harmful content, and policy violations, and identify suspicious activity. Automated systems may flag content for review. Final enforcement decisions may involve human review.
7.3 Image Review
Images uploaded to the Platform may be analyzed using automated systems to detect inappropriate content, improve image quality, verify authenticity, and reduce spam and fake accounts.
7.4 Fraud Detection
Automated systems may be used to identify fake profiles, fraudulent organizers, suspicious transactions, Platform abuse, and security threats. These systems help protect users and maintain trust in the Platform.
7.5 No Solely Automated Decisions
WanderSwipe does not generally make decisions producing legal or similarly significant effects solely through automated processing. Where significant decisions are made, WanderSwipe may conduct additional review before taking action.
8. Communications and Marketing
WanderSwipe may communicate with users through various channels.
8.1 Service Communications
We may send communications necessary to operate the Platform, including password reset messages, security notifications, account-related communications, policy updates, service announcements, and technical notices. These communications are generally required for operation of the Platform.
8.2 Trip and Recommendation Communications
We may send information regarding trip opportunities, destination recommendations, travel inspiration, relevant Platform activity, and feature announcements.
8.3 Marketing Communications
We may send promotional emails, marketing campaigns, offers, special promotions, and partnership announcements. Users may opt out of marketing communications using available unsubscribe mechanisms.
8.4 Push Notifications
Where enabled, WanderSwipe may send push notifications relating to new messages, trip updates, travel recommendations, promotions, product announcements, and security alerts. Users may disable push notifications through device settings.
8.5 In-App Communications
WanderSwipe may display notices within the Platform regarding new features, policy changes, safety information, promotions, and product updates.
9. Sharing and Disclosure of Information
WanderSwipe does not sell personal information. However, information may be shared in limited circumstances described below.
9.1 Sharing with Service Providers
We may share information with trusted service providers that assist us in hosting, cloud infrastructure, data storage, authentication, analytics, security, monitoring, customer support, email delivery, push notifications, and payment processing. These providers may process information only as necessary to provide services to WanderSwipe.
Our payment processors are named here because of the nature of what they receive: Razorpay Software Private Limited, which processes booking payments and which receives organizer payout details including PAN and bank account information in order to create and verify an organizer's payout account; and Google Play Billing, which processes subscription purchases made in the Android app. Each processes that information under its own privacy policy and under its agreement with WanderSwipe.
9.2 Sharing with Other Users
Certain information is intended to be visible to other users, including username, profile photo, bio, travel interests, public posts, reviews, comments, and trip-related content. Users control much of the content they choose to publish.
9.3 Sharing with Organizers
Where relevant, organizers may receive information reasonably necessary to manage trip participation, verify bookings, communicate regarding trips, and fulfill organizer obligations. Information shared may vary depending on the nature of the trip or service.
9.4 Legal Compliance
We may disclose information if we reasonably believe disclosure is necessary to comply with legal obligations, respond to lawful requests, protect users, protect public safety, prevent fraud, enforce agreements, or defend legal claims.
9.5 Business Transfers
If WanderSwipe undergoes an acquisition, merger, corporate restructuring, investment transaction, or asset sale, information may be transferred as part of the transaction, subject to applicable law.
9.6 Protection of Rights
We may disclose information when necessary to protect WanderSwipe, protect users, investigate misconduct, enforce policies, or prevent illegal activity.
10. User Generated Content and Public Information
WanderSwipe allows users to create, upload, publish, share, and interact with content, including profile information, profile photographs, trip posts, reviews, comments, travel itineraries, images, videos, voice notes, messages, destination-related content, event-related content, and other content submitted through the Platform.
10.1 Public Content
Certain information may be publicly visible to other users of the Platform, including username, profile photograph, bio, travel interests, public posts, reviews, comments, and public trip content. Users should carefully consider what information they choose to make publicly available.
10.2 Responsibility for Content
Users remain solely responsible for content they upload, publish, or share through the Platform. Users represent and warrant that they own or control the rights to submitted content; content does not violate applicable laws or infringe third-party rights; and content is accurate and not misleading.
10.3 License Granted to WanderSwipe
By uploading content to the Platform, users grant WanderSwipe a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to store, display, reproduce, distribute, process, modify for technical purposes, and use content to operate and improve the Platform. This license continues only for as long as reasonably necessary to operate the Platform and fulfill legal obligations.
10.4 Content Removal
WanderSwipe may remove, restrict, disable, or review content that violates laws, violates Platform policies, is fraudulent, misleading, abusive, harmful to users, or creates safety concerns. Removal decisions may be made with or without prior notice.
11. Organizer Verification and Compliance
WanderSwipe may offer organizer accounts that allow approved users to organize, promote, or manage trips and travel-related experiences.
11.1 Verification Process
To improve trust and safety, organizers may be required to complete verification procedures including email verification, phone verification, PAN verification, GST verification, business verification, social verification, identity verification, manual review, and additional documentation. Verification requirements may vary depending on circumstances.
11.2 Ongoing Compliance
Approved organizers may be required to maintain compliance with applicable laws, tax obligations, licensing requirements, Platform policies, and safety requirements. Failure to maintain compliance may result in restrictions or removal.
11.3 Organizer Monitoring
WanderSwipe may monitor organizer activity for fraud prevention, user safety, policy compliance, service quality, and risk management. Monitoring may include review of reports, complaints, disputes, communications, and verification information.
11.4 Organizer Suspension or Removal
WanderSwipe may suspend, restrict, reject, or remove an organizer for reasons including false information, fraudulent activity, invalid verification documents, misrepresentation, repeated complaints, harassment, safety concerns, policy violations, illegal activity, or failure to maintain required permits or licenses. Organizer approval is a privilege and may be revoked at WanderSwipe's discretion.
11.5 No Guarantee
Verification is intended to increase trust but does not constitute a guarantee of safety, reliability, legality, professional qualifications, trip quality, or service quality. Users remain responsible for evaluating organizers and exercising appropriate judgment.
12. Payments and Financial Information
WanderSwipe processes payments for paid trip bookings and for optional subscriptions.
12.1 Payment Processing
Payments for trip bookings are processed by Razorpay Software Private Limited ("Razorpay") acting as WanderSwipe's payment provider. Subscriptions purchased in the Android app are processed by Google Play Billing; subscriptions purchased on the web are processed by Razorpay.
WanderSwipe does not receive, store, or have access to your complete payment card number, CVV, UPI PIN, netbanking credentials, or equivalent payment credentials. Those are collected and processed directly by Razorpay or Google, subject to their own privacy policies. What WanderSwipe receives and stores is a record of the transaction: the amount, the currency, the date, the provider's payment, order, transfer and refund identifiers, the payment status, and the booking or subscription the payment relates to.
12.2 Funds Held by WanderSwipe
For a paid trip booking, the amount you pay is collected into WanderSwipe's account with Razorpay, not the organizer's. WanderSwipe deducts its platform commission and holds the organizer's share until the booking is confirmed or cancelled, after which it is released to the organizer or refunded to you. WanderSwipe therefore holds and controls transaction records identifying you, the organizer, the trip, and the amounts on each side of that transaction, and retains them as financial records (see Section 13).
12.3 Organizer Payouts
Amounts due to an organizer are settled to the bank account they registered during payout verification (see Section 5.9), through our payment provider. Payouts may be subject to verification requirements, compliance checks, fraud reviews, tax obligations, amounts the organizer owes WanderSwipe under the Terms of Service, and applicable Platform policies. Where WanderSwipe is required to withhold a statutory deduction from a payout, the deduction and the rate it was computed at are recorded against that booking.
12.4 Subscription Information
When you purchase a subscription, WanderSwipe receives from Google Play or Razorpay: an opaque purchase token or subscription identifier, the product purchased, the subscription's state (active, cancelled, in a grace period, on hold, paused, or expired), and the current billing period's start and expiry dates. WanderSwipe stores a one-way hash of the purchase token rather than the token itself, together with an opaque account identifier that links the purchase to your WanderSwipe account. WanderSwipe does not receive your Google account email address, your payment method, or your billing address from Google Play.
12.5 Fraud Prevention
Payment-related information may be used to detect fraud, investigate suspicious transactions, verify identity, prevent abuse, and comply with legal obligations.
13. Data Retention
WanderSwipe retains information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
13.1 Active Accounts
Information may be retained while an account remains active. Retention periods may vary depending on type of information, user activity, legal obligations, security requirements, and business needs.
13.2 Deleted Accounts
When a user deletes an account, public profile visibility is removed and access to the account is disabled. Certain information may remain in backups, which may be retained for up to one (1) year for purposes including security, fraud prevention, disaster recovery, legal compliance, and technical operations.
13.3 Legal and Financial Retention
Certain information may be retained for longer periods where required by law, court orders, regulatory obligations, tax requirements, fraud investigations, or dispute resolution.
Financial records — transaction records, payment and refund identifiers, commission and payout amounts, and the booking or subscription each relates to — are retained for eight (8) financial years, as required by Indian tax and accounting law. These records are retained even after an account is deleted.
Organizer KYC identifiers — PAN, bank account number, and beneficiary name — are held to a shorter and separate clock. They are retained only while required for payouts, taxation, compliance, fraud prevention, disputes, or our payment provider's requirements, and are erased 365 days after an organizer's account is deleted. The financial records described above survive that erasure without those identifiers.
13.4 Anonymized Information
WanderSwipe may retain aggregated, anonymized, or de-identified information indefinitely for analytical, research, and business purposes.
14. Security Measures
WanderSwipe takes reasonable measures designed to protect information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
14.1 Security Controls
Security measures may include access controls, encryption where appropriate, monitoring systems, security reviews, authentication safeguards, infrastructure protections, and fraud detection systems.
14.2 Employee and Contractor Access
Access to personal information is restricted to authorized personnel who require access for legitimate business purposes. Such individuals may be subject to confidentiality obligations.
14.3 User Responsibilities
Users are responsible for maintaining password confidentiality, protecting account credentials, logging out of shared devices, and reporting unauthorized account activity.
14.4 No Absolute Security Guarantee
Although WanderSwipe strives to protect information, no security system is completely secure. Accordingly, WanderSwipe cannot guarantee that information will never be accessed, disclosed, altered, or destroyed through unauthorized means.
15. User Rights and Account Deletion
WanderSwipe respects user privacy and provides users with certain rights regarding their personal information, subject to applicable law.
15.1 Access to Information
Users may request access to personal information that WanderSwipe maintains about them, including categories of information collected, sources of information, purposes of processing, categories of recipients, and information associated with the user's account.
15.2 Correction of Information
Users may request correction of inaccurate or incomplete information. Users are encouraged to keep account information accurate and up to date. Certain profile information may also be updated directly through account settings.
15.3 Deletion of Information
Users may delete their account at any time from within the app: Profile → Delete account, then type DELETE to confirm. Full step-by-step instructions, and a description of exactly what happens to your data, are published at wanderswipe.site/delete-account — that page is publicly accessible and does not require the app to be installed. Users who cannot sign in may instead request deletion by emailing privacy@wanderswipe.site. Upon deletion, the account is disabled immediately, all active sessions are terminated, sign-in credentials are invalidated, public visibility of the profile ceases, and the account together with its associated information is scheduled for permanent erasure in accordance with the retention period described in Section 13.2.
15.4 Withdrawal of Consent
Where processing is based on consent, users may withdraw consent at any time. Withdrawal of consent does not affect processing that occurred before consent was withdrawn. Certain features may no longer function if consent is withdrawn.
15.5 Restriction of Processing
Where permitted by applicable law, users may request restriction of certain processing activities. WanderSwipe will review such requests and respond as required by law.
15.6 Response Time
WanderSwipe aims to respond to privacy-related requests within thirty (30) days. Additional time may be required where requests are complex or numerous.
15.7 Account Deletion and Content
Deletion of an account does not automatically remove comments posted by the user, reviews submitted by the user, messages already delivered to other users, or content retained for legal purposes. Where practical and legally permissible, such content may be anonymized or removed.
16. Cookies and Tracking Technologies
WanderSwipe may use cookies and similar technologies to improve the Platform and provide a better user experience.
16.1 What Are Cookies?
Cookies are small text files stored on a user's device. They help websites and applications remember information about users and their interactions.
16.2 Types of Cookies We May Use
- Essential Cookies: Used to maintain sessions, authenticate users, provide security features, and operate core functionality. These cookies are generally necessary for operation of the Platform.
- Analytics Cookies: Used to understand usage patterns, measure performance, improve features, and analyze engagement. Analytics information may be aggregated and anonymized where appropriate.
- Preference Cookies: Used to remember language settings, user preferences, Platform settings, and personalization choices.
- Future Advertising Cookies: If WanderSwipe introduces advertising features in the future, cookies and similar technologies may be used to measure campaign performance, improve relevance of advertisements, and prevent advertising fraud. Additional disclosures may be provided if advertising functionality is introduced.
16.3 Managing Cookies
Most browsers allow users to view, delete, block, and control cookie preferences. Disabling cookies may affect certain Platform features.
17. International Access and Data Transfers
WanderSwipe is currently intended primarily for users located in India. However, the Platform may be accessed from other countries.
17.1 International Access
Users accessing the Platform from outside India do so voluntarily and at their own discretion. Such users are responsible for compliance with local laws applicable to their use of the Platform.
17.2 Cross-Border Processing
Information may be processed, stored, or accessed in jurisdictions outside a user's place of residence. Such processing may occur when service providers operate infrastructure across multiple jurisdictions.
17.3 Safeguards
Where cross-border transfers occur, WanderSwipe will take reasonable steps to ensure that information receives an appropriate level of protection consistent with applicable legal requirements.
18. Legal Requests and Law Enforcement
WanderSwipe may disclose information where necessary to comply with legal obligations or protect users and the Platform.
18.1 Compliance with Law
We may disclose information to courts, regulatory authorities, government agencies, and law enforcement authorities where disclosure is required by applicable law.
18.2 Protection of Rights and Safety
Information may be disclosed where reasonably necessary to protect users, protect organizers, protect WanderSwipe, investigate fraud, prevent harm, enforce agreements, or respond to emergencies.
18.3 Investigations
WanderSwipe may preserve information and cooperate with lawful investigations relating to fraud, harassment, abuse, safety incidents, illegal activity, and policy violations.
19. Changes to This Privacy Policy
WanderSwipe may modify or update this Privacy Policy from time to time due to new features, legal developments, regulatory requirements, operational changes, or security improvements.
19.1 Notification of Changes
Where appropriate, WanderSwipe may notify users through in-app notices, email communications, website announcements, or other reasonable means.
19.2 Continued Use
Continued use of the Platform following the effective date of an updated Privacy Policy constitutes acceptance of the revised Privacy Policy. If a user does not agree with changes, the user should discontinue use of the Platform and may request account deletion.
20. Contact Information
For questions, concerns, complaints, or requests relating to this Privacy Policy, users may contact WanderSwipe using the details below.
- Privacy Requests: privacy@wanderswipe.site — for data access requests, data correction requests, data deletion requests, privacy concerns, and regulatory inquiries.
- Support Requests: support@wanderswipe.site — for technical support, account issues, reporting content, safety concerns, and general inquiries.
- Operating Location: WanderSwipe, Noida, Uttar Pradesh, India.
Appendix A – Summary of Information Collected
WanderSwipe may collect:
- Account Information: Name, email, phone number, date of birth, gender, current city, home city.
- Profile Information: Profile photos, bio, interests, travel preferences.
- User Content: Posts, reviews, comments, likes, messages, voice notes, videos, files, trip itineraries.
- Organizer Information: PAN details, GST details, verification information, business information.
- Organizer Payout Information: PAN, business type, beneficiary name, bank account number, IFSC code.
- Booking and Transaction Information: Booking records, amounts paid, payment, refund and transfer identifiers from our payment provider, payment status, commission and payout amounts.
- Subscription Information: Hashed purchase token, product purchased, subscription state, and billing period dates received from Google Play or Razorpay.
- Technical Information: IP address, device information, usage data, analytics data, location data (with permission).
21. India Data Protection – DPDPA 2023 Compliance
WanderSwipe is operated from India and processes personal data of individuals located in India. Accordingly, WanderSwipe acts as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 ("DPDPA") and the Digital Personal Data Protection Rules, 2025 ("DPDP Rules"), notified by the Ministry of Electronics and Information Technology (MeitY) on 13 November 2025.
21.1 Data Fiduciary Designation
WanderSwipe (operated from Noida, Uttar Pradesh, India) is the Data Fiduciary responsible for determining the purposes and means of processing personal data collected through the Platform. Until a formal legal entity is incorporated, the owners and operators of WanderSwipe assume all obligations of a Data Fiduciary under the DPDPA.
21.2 Legal Basis for Processing
Under the DPDPA, WanderSwipe processes personal data on the following lawful grounds:
- Consent (Section 6, DPDPA): The primary basis for processing is the free, specific, informed, and unambiguous consent of the Data Principal (user). Consent is sought at account registration and before the collection of optional data such as location. Users may withdraw consent at any time through account settings or by contacting privacy@wanderswipe.site. Withdrawal of consent does not affect processing carried out prior to withdrawal.
- Certain Legitimate Uses (Section 7, DPDPA): In limited circumstances, WanderSwipe may process personal data without consent where it constitutes a "certain legitimate use" as defined under Section 7 of the DPDPA, including: (a) compliance with a legal obligation or court order; (b) responding to a medical emergency; or (c) fulfilling employment-related obligations. WanderSwipe does not rely on "contractual necessity" or "legitimate interests" as independent grounds, as these are not recognised bases under the DPDPA.
21.3 Rights of Data Principals
As a Data Principal (user) under the DPDPA, you have the following rights, exercisable by contacting privacy@wanderswipe.site or through the in-app settings where available:
- Right to access information (Section 11): Request a summary of personal data processed and the identities of any Data Processors engaged.
- Right to correction and erasure (Section 12): Request correction of inaccurate or incomplete personal data, or erasure of data no longer necessary for the purpose for which it was collected.
- Right to grievance redressal (Section 13): Lodge a complaint with the Grievance Officer (see Section 21.4 below). If the grievance is not resolved to your satisfaction, you may approach the Data Protection Board of India.
- Right to withdraw consent (Section 6): Withdraw previously given consent at any time. Withdrawal will not affect the lawfulness of processing conducted before withdrawal, but may affect your ability to use certain features.
- Right to nominate (Section 14): Nominate another individual to exercise rights on your behalf in the event of your death or incapacity.
WanderSwipe will respond to requests within thirty (30) days. Requests may be submitted via the Platform's account settings (where available) or by emailing privacy@wanderswipe.site with the subject line "DPDPA Data Principal Request".
21.4 Grievance Officer
In accordance with the DPDPA and DPDP Rules, WanderSwipe has designated the following individual to handle privacy grievances from Data Principals:
- Grievance Officer: Pranav Kumar
- Organisation: WanderSwipe, Noida, Uttar Pradesh, India
- Email: privacy@wanderswipe.site
- Response time: Grievances will be acknowledged within 48 hours and resolved within thirty (30) days of receipt. If a grievance is not resolved to the Data Principal's satisfaction, the Data Principal may refer the matter to the Data Protection Board of India.
21.5 Children's Data
WanderSwipe does not knowingly collect or process personal data of individuals under 18 years of age. The DPDPA prohibits tracking, behavioural monitoring, and targeted advertising directed at children. WanderSwipe does not engage in any such processing. Where WanderSwipe becomes aware that personal data of a minor has been collected, it will delete that data promptly and take appropriate remedial action as described in Section 4 of this Policy.
21.6 Data Breach Notification
In the event of a personal data breach, WanderSwipe will notify the Data Protection Board of India and affected Data Principals in accordance with the timelines and procedures prescribed under the DPDPA and DPDP Rules. Notifications will include the nature of the breach, categories of personal data affected, likely consequences, and the remedial measures taken or proposed.
21.7 Cross-Border Data Transfers
Where personal data is transferred outside India (for example, to cloud infrastructure or service providers operating in other jurisdictions), WanderSwipe will ensure that such transfers comply with any restrictions or conditions notified by the Government of India under the DPDPA. WanderSwipe will not transfer personal data to jurisdictions that have been restricted by the Central Government.
Appendix B – Google Play Data Safety Summary
This appendix is designed to assist in completing Google Play's Data Safety Form in Play Console. The answers below reflect the data practices of the WanderSwipe consumer Android app, which is the scope that form covers. Data handled elsewhere on the platform — such as the organizer payout details described in Section 5.9 — is described in the body of this Policy rather than declared here.
B.1 Security Practices
- Data encrypted in transit? Yes — data is transmitted using encryption (HTTPS/TLS).
- Users can request data deletion? Yes — in-app via Profile → Delete account. Public instructions (no app install required), for the Play Console account-deletion URL field: https://wanderswipe.site/delete-account. Users who cannot sign in may email privacy@wanderswipe.site.
B.2 Data Types Collected and How They Are Used
- Name: Collected. Required. Used for account management and user profile.
- Email address: Collected. Required. Used for authentication, service communications, and account recovery.
- Phone number: Collected. Required for organiser verification; optional for regular users. Used for account verification and security.
- Date of birth: Collected. Required for age eligibility verification (18+).
- User IDs (username): Collected. Required. Used for identification within the Platform. Visible to other users as chosen by the user.
- Purchase history: Collected. Optional — only if you book a paid trip or purchase a subscription. Transaction records only: amounts, dates, provider transaction identifiers, and subscription state. Used to provide the booking or subscription, for refunds and payouts, for fraud prevention, and to meet financial-recordkeeping obligations. Shared with our payment providers (Razorpay, Google Play Billing).
- Payment info: Not collected by WanderSwipe. Card, UPI, and netbanking credentials are collected and processed directly by Razorpay or Google Play and are never received or stored by WanderSwipe.
- Approximate location: Collected with user permission. Optional. Used for destination recommendations and trip discovery.
- App interactions: Collected. Required. Used for analytics, personalisation, and service improvement. Shared with analytics service providers.
- Crash logs: Collected. Required. Used for debugging and service improvement. Shared with crash-reporting service providers.
- Photos and videos: Collected when user uploads content. Optional. Used for profile and trip content display.
- Audio files (voice notes): Collected when user sends voice notes. Optional. Used for in-app messaging.
- Other user content (posts, reviews, comments, messages): Collected. Optional. Used for platform operation and personalisation.
- Device or other identifiers: Collected. Required. Used for fraud prevention, security, and analytics. Shared with analytics and security providers.
- Performance data (crash logs, diagnostics): Collected. Required. Used for debugging and app stability. Shared with crash-reporting and monitoring service providers.
B.3 Data Not Collected
The following data categories are NOT collected by WanderSwipe: health and fitness data, contacts (address book), calendar events, SMS or call logs, browsing history (external to app), installed apps list.